Health, Product & Payment Disclaimer

Please read this disclaimer thoroughly before using this website, ordering functional coffee products, or completing transactions via our payment gateway system. By accessing https://truslen.in, you acknowledge, understand, and agree to the provisions set forth below.

1. Health & Dietary Supplement Disclaimer

• Informational Purpose Only: All content, scientific guides, ingredient monographs (including references to L-carnitine, hydrolyzed marine collagen peptides, chlorogenic acid, chromium chelate, and white kidney bean extract), blog articles, and nutritional labels published on this website are provided strictly for educational and general informational purposes.
• Not Medical Advice: The information provided on this website does not substitute for qualified medical diagnosis, professional health advice, or physician consultations. Do not discontinue or alter any prescribed medical treatment based on content found on this site.
• Special Populations & Precautions: Individuals who are pregnant, lactating, nursing, under 18 years of age, diagnosed with chronic cardiovascular, endocrine, or renal conditions, or who are currently taking prescription pharmaceutical medications must consult their certified healthcare provider before adding any functional coffee or dietary supplement to their daily routine.
• Caffeine Content: Our coffee products naturally contain caffeine. Individuals sensitive to caffeine should monitor their overall daily caffeine intake from all sources to avoid restlessness, sleeplessness, or rapid heartbeat.
• Individual Variability: Physiological responses to functional ingredients vary widely among individuals based on genetic factors, metabolic rate, daily dietary choices, hydration, and physical activity levels. We do not guarantee identical outcomes for all users.

2. Payment Gateway & Online Transaction Terms

To ensure seamless and secure online ordering for customers throughout India, https://truslen.in utilizes licensed, third-party payment gateway aggregators (such as Razorpay, Cashfree, PayU, PhonePe, or Stripe):

• PCI-DSS & SSL Security: All financial transactions are processed over 256-bit Secure Socket Layer (SSL) encryption protocols. Credit card, debit card, net banking, and UPI data are handled directly by payment gateway platforms certified to Payment Card Industry Data Security Standards (PCI-DSS Level 1).
• No Cardholder Data Storage: Truslen Coffee India and Aduaraa LLP do not store, record, or retain full credit/debit card numbers, CVV codes, bank login passwords, or UPI MPINs on our web servers.
• Transaction Currency & Pricing: All prices displayed on this website are denominated in Indian National Rupees (INR ₹) and include all applicable Goods and Services Taxes (GST). We reserve the right to correct typographical pricing errors before order fulfillment.
• Failed Transactions & Temporary Debits: In the event of an online transaction where funds are deducted from your bank account but an order confirmation was not generated due to server timeouts, network drops, or bank gateway errors:

  Such occurrences are categorized as "aborted/pending transactions". Under RBI settlement protocols, uncaptured amounts are automatically reconciled and reversed by your bank/payment gateway within 3 to 7 working days. You may also contact our team at care@truslen.in with your bank reference number (RRN) for instant gateway verification.

• Cardholder Authorization & Fraud Prevention: Customers warrant that they are the authorized holders of the payment instrument utilized. Unauthorized card usage or fraudulent chargeback claims will be investigated and reported to law enforcement authorities under the Information Technology Act.

3. Shipping, Delivery & Operational Timelines

We partner with established national courier partners to ship consignments from Ahmedabad, Gujarat across India:

• Standard estimated delivery time ranges from 3 to 7 business days depending on delivery location and regional connectivity.
• While we make every commercially reasonable effort to ensure timely delivery, Truslen Coffee India shall not be held liable for delivery delays caused by events beyond our reasonable control, including natural calamities, severe weather disruptions, regional transport strikes, local lockdowns, or postal service delays.

4. Intellectual Property Notice

All trademarks, logos, brand names, product packaging renders, text copy, graphics, and website design elements appearing on truslen.in are the exclusive property of Truslen and its authorized Indian distributor Aduaraa LLP. Any unauthorized reproduction, scraping, modification, or commercial exploitation is strictly prohibited without prior written consent.

5. Governing Law & Legal Jurisdiction

This disclaimer and all transactions conducted through this platform shall be governed by, interpreted, and construed in accordance with the laws of the Republic of India. Any dispute, claim, or controversy arising out of or relating to your use of this site or payment gateway transactions shall be subject to the exclusive jurisdiction of the competent courts situated in Ahmedabad, Gujarat, India.